As shared in our previous update, it has been confirmed that that an external projectile was responsible for the issue with our glazing panels. A netting solution, with a proven track record elsewhere, has been ordered and will be installed throughout the glazed area of the centre. We are working to a target delivery date of 21st August with installation work ready to start immediately.
We will then be able to share further detail around the planned timings for reopening, which will be on a phased basis. We are planning a reopening event for the first weekend of full centre opening and we look forward to sharing further details of the event in due course.
Our duty of care to all tenants, their staff and visitors to the centre remains our number one priority and we continue to be grateful for their ongoing support and understanding during this period. We’re also grateful to our town centre partners who continue to offer support to the Swan Walk tenants throughout this time.
In the interim M&S & Boots remain open and accessible from Carfax entrance, while TG Jones, The Post Office, Next, Toy Barnhaus, Happy Scamp, plus the customer toilets are also open and accessible from the Swan Walk car park using the lifts and stairs into the centre. To find out more and view the centre map, please see below.